AWS Managed Services (AMS)
- What it is
- AWS operates your AWS infrastructure for you: monitoring, incident management, patching, backup, security, and change management.
- Effectively an outsourced cloud operations team.
- Why
- Enterprises migrating fast without an established cloud operations practice.
- Frees internal staff to work on applications rather than infrastructure operations.
- Trade-off
- Changes flow through AMS change-management processes, which reduces the direct freedom your engineers have.
- Not to be confused with
- managed AWS services — the category of services where AWS handles the undifferentiated heavy lifting (RDS, Lambda). AMS is a service offering where AWS manages your whole environment.
- AWS Support — reactive help when you ask. AMS proactively runs the environment.