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AWS Professional Services

  • What it is
    • AWS’s own global consulting organization — AWS employees, not a third party, who work alongside your team and your partners to deliver a specific outcome.
  • What they do
    • Large, complex engagements: enterprise migrations, cloud strategy, application modernization, security and compliance programs.
    • Deliver against the AWS Cloud Adoption Framework (CAF) — the framework is the method their engagements follow.
    • Leave behind skills and patterns, so your staff can run it afterward.
  • How you buy it
    • Paid, scoped engagement with a statement of work; not included in any AWS Support plan.
    • Often staffed jointly with AWS Partner Network partners rather than instead of them.
  • Not to be confused with
    • AWS Partner Network — third-party firms; ProServe is AWS itself.
    • AWS IQ — individual certified freelancers for small, short projects.
    • AWS Managed Services (AMS) — ongoing operation of your environment; ProServe delivers a project and leaves.
    • AWS Support — help with the services themselves, not hands-on delivery.
  • Exam signal
    • “Large enterprise migration, need AWS experts working with our team” → AWS Professional Services.

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